Hotel Management Services - Sunway Hospitality

HOTEL MANAGEMENT

Sunway Hospitality offers hotel management services throughout the United States. Our experienced hotel management team has developed a successful and repeatable hotel operating strategy and is focused solely on achieving the hotel owner’s investment goals.

Our hotel management expertise encompasses many segments, including full service, select-service, and extended-stay under all major hotel brands. We excel in building lasting relationships with hotel owners and understanding their long-term operational goals, as well as their short-term and day-to-day operational needs for success.

Since 1983, Sunway Hospitality has successfully increased the value and performance of full service, limited service, and extended stay hotels based on its ability to reposition the hotels based on evaluation and capitalizing on opportunities within the market.

We offer a full range of hotel management services and can develop service packages to meet the needs of your hotel to include but not limited to hotel accounting services, renovation plans, construction oversight, hotel Furniture Fixtures & Equipment (FF&E) purchasing, receivership and foreclosure assistance to name a few services.

We offer end-to-end staffing services including employee sourcing and recruiting, hotel payroll, human resource management, marketing and promotion, and operations oversight. Our goal is to ensure that our owners see us as thier partner for success by addressing short-term issues and understanding the long-term vision.

HOTEL MANAGEMENT

Sunway Hospitality has been managing hotels since 1983 and is an experienced, well-disciplined and highly innovative hotel management company. Sunway Hospitality is dedicated to providing owners, lenders and investors unparalleled performance and structures its hotel management services to the needs of the individual hotel properties we are operating.

TRAINING AND DEVELOPMENT

All members of the Sunway Hospitality Management team are highly trained hoteliers. All management staff is trained in all aspects of operations to include franchise requirements, sales and marketing, day to day operations and continual development of staff to give our guests the best experience we can offer at each of our locations.

DEVELOPMENT

Sunway can assist with initial conceptual designs, furniture layouts and planning to include working with the franchise and architect. Sunway Hospitality has experience to include from the initial planning to the opening of the hotel to include FF&E purchasing, marketing, hiring of staff and all operational aspects of opening a new hotel or converting to a new franchise.

HOTEL FINANCE AND ACCOUNTING

Sunway Hospitality offers owners and investors state of the art financial reporting from yearly budget preparation, monthly financial statements and ongoing cost analysis of a hotel’s performance.

REVENUE MANAGEMENT

The primary goal of Revenue Management is to sell the right product to the right customer at the right time for the right price. Sunway Hospitality ensures our staff applies this discipline to our customers’ perception of product value and accurately aligns prices, placement and availability with each of our locations and hotel guest segments.

Sunway Hospitality Furniture Fixtures and Equipment

HOTEL FURNITURE FIXTURE AND EQUIPMENT PURCHASING AND PROCUREMENT

Sunway Hospitality has extensive experience in procurement, design and implementation of furniture fixtures and equipment. Sunway can handle the design, purchasing and installation for new build and renovation projects. Sunway uses its many resources and relationships to get competitive pricing and pass the savings on to the owners and investors.

HUMAN RESOURCES

Sunway Hospitality is experienced in human resources training and implementation to ensure the hotels are run effectively with the highest regard to our employee’s training and guest service.

RISK MANAGEMENT

Sunway Hospitality identifies plans that risk management can mitigate. Sunway identifies the legal risks involved in fraud, sexual harassment, business practices and theft. Sunway Hospitality team members are trained to minimize and avoid risk. Risk Management is an integral part of maintaining a successful operation.

DESIGN AND CONSTRUCTION

Sunway Hospitality can offer a hotel owner or investor our extensive knowledge in cost estimation, technical assistance, preopening, purchasing and renovations in the hotel arena. Sunway brings vast experience in all areas including knowledge of most major franchise brands.

SALES AND MARKETING

Sunway Hospitality can assist hotel owners with establishing custom sales and marketing strategies that fit each hotel’s unique attributes. Sunway Hospitality will assist you with hotel marketing plans, advertising, revenue management, print materials, franchise reporting and marketing and sales strategies.

MANAGEMENT SERVICES

Day to day oversight

Accounting, financial preparation, bill payment, payroll, budget preparation

Insurance, property and worker’s compensation

Marketing Support

In addition, the management company is responsible for (but not limited to) :

Daily operations

Hotel cash flows

Invoice review

Detailed monthly financials

Employee/HR oversight

Contract negotiations

Employee benefits

Payroll

401K plan

Revenue Management

Insurance claims and audits

Vendor payments

Budgets

Franchise relations

LICENSED LEADERSHIP

Licenses to include liquor licenses

Policy manuals- handbooks and procedures

Facilities maintenance support

Management of cash flows

Preventative Maintenance programs

Safety Programs

Facilitate/coordinate preparation of tax returns with CPA

Oversight of any and all audits conducted (franchise, sales tax, Dept. of Labor)

Sunway is able to combine its buying power to allow us to pass and share savings to our properties. Some of the services we receive discounts on but not limited to are:

ADP Payroll processing

Background and drug screening

Property Insurance

Worker’s compensation insurance

Health and life insurance

Shipping

FF & E purchasing